topic Re: Internet gone down in Broadband

Internet gone down

En1gma2024# — Tue, 03 Sep 2024 17:14:05 GMT

Internet down post code XXXXX REMOVED FOR SECURITY REASONS.

Re: Internet gone down

Gliwmaeden2 — Tue, 03 Sep 2024 17:18:16 GMT

@En1gma2024#, postcodes can reveal anything from one house in the countryside to whole street blocks.

As this sometimes reveals private information, you are asked not to post anything like that in the public forum pages.

If you have filled in your community profile details, staff will identify your account and update you on the issue tomorrow.

Please ensure that your Personal Information details are complete.

Go via your avatar; settings; drop down menu.....Personal Information. SAVE CHANGES.

Re: Internet gone down

Anonymous — Wed, 04 Sep 2024 05:42:28 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Internet gone down

Anonymous — Fri, 06 Sep 2024 11:39:26 GMT

Good afternoon,

Do you still need assistance with this?

Thanks

Michelle