https://community.talktalk.co.uk/t5/Broadband/Email-chasing-payment/m-p/3061866#M869864 <P>I have received an email chasing payment since you have taken over Shell Energy.</P><P>&nbsp;</P><P>I log in - it says my account was disconnected in 2021 and there is nothing to pay.</P><P>&nbsp;</P><P><SPAN>We've noticed your recent Direct Debit&nbsp;payment of £35.37 didn't reach us, and your bill payment is now overdue.</SPAN></P> Thu, 05 Sep 2024 18:09:35 GMT stevehumberstone 2024-09-05T18:09:35Z https://community.talktalk.co.uk/t5/Broadband/Email-chasing-payment/m-p/3061866#M869864 <P>I have received an email chasing payment since you have taken over Shell Energy.</P><P>&nbsp;</P><P>I log in - it says my account was disconnected in 2021 and there is nothing to pay.</P><P>&nbsp;</P><P><SPAN>We've noticed your recent Direct Debit&nbsp;payment of £35.37 didn't reach us, and your bill payment is now overdue.</SPAN></P> Thu, 05 Sep 2024 18:09:35 GMT https://community.talktalk.co.uk/t5/Broadband/Email-chasing-payment/m-p/3061866#M869864 stevehumberstone 2024-09-05T18:09:35Z https://community.talktalk.co.uk/t5/Broadband/Email-chasing-payment/m-p/3063444#M870211 <P>HI stevehumberstone</P> <P>&nbsp;</P> <P>There is an issue at the moment with direct debits, we are asking customers at this time to make a one off payment either over the phone or online.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any inconvenience &nbsp;caused</P> Thu, 12 Sep 2024 12:07:14 GMT https://community.talktalk.co.uk/t5/Broadband/Email-chasing-payment/m-p/3063444#M870211 Arne-TalkTalk 2024-09-12T12:07:14Z