topic Re: Connected - No internet in Broadband

Connected - No internet

Deepthi1 — Fri, 06 Sep 2024 18:24:06 GMT

Hi Team,

I am facing internet connectivity issue since last one and half hours. Can you please check if any ongoing issues in my area or with my broadband connection.

Address- REMOVED FOR SECURITY REASONS.

Thanks,

Deepthi

Re: Connected - No internet

Gliwmaeden2 — Fri, 06 Sep 2024 18:28:32 GMT

@Deepthi1, your address (and all personal information) must NEVER be posted in the public thread for all the world to see.

Add important information like that in Personal Information in the profile area that only you and staff can access.

Go via your avatar; settings; drop down menu. In Personal Information put your Talktalk phone number or account number etc. SAVE CHANGES.

Staff will respond during the week (so daytime, Monday to Friday).

You can reach Chat till 9pm tonight or phone 03451 720088 (9am till 6pm Saturday).

Re: Connected - No internet

Chris-TalkTalk — Mon, 09 Sep 2024 06:07:40 GMT

Hi Deepthi,

If you still need assistance can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris