topic Re: Problems with 5Ghz Wifi in Broadband

Problems with 5Ghz Wifi

langstrorth2 — Sat, 15 Jun 2024 18:27:08 GMT

I've been having problems with a few devices (chrome books used as on the wall displays) constantly losing access to see other devices on my network. I think I eventually tracked this down to the fact the devices with the problem were connected to the 5Ghz signal and not the 2.4Ghz signal.

As a temp measure I've now split the SSID names - so the 2Ghz and 5Ghz signals have different SSID names - and this has forced everything onto the 2.4Ghz signal for now - and the problem I think is solved. But why would this be the case? Is there an issue with the talktalk router 5Ghz signal?

Re: Problems with 5Ghz Wifi

ferguson — Sat, 15 Jun 2024 19:25:33 GMT

If you have split the SSIDs then you should make sure that the device you want 5GHz to connected is on the right one, check the wifi connection settings by device and if necessary "forget" the other one.

Re: Problems with 5Ghz Wifi

Anonymous — Mon, 17 Jun 2024 06:26:37 GMT

Morning,

How are you getting on?

Thanks

Michelle

Re: Problems with 5Ghz Wifi

langstrorth2 — Mon, 09 Sep 2024 09:57:28 GMT

Running the router on combined 2.4Ghz and 5Ghz just doesn't seem to work, I've had to stick with using two SSID's - one for 2Ghz and one for 5Ghz (which basically never works)

In addition devices are constantly kicked off or seem to lose their DNS (e.g. I can't look up local devices by their local name - having to revert to using their IP address).

I'm afraid to say this router isn't nearly as good as the old BT one I had.

Re: Problems with 5Ghz Wifi

Karl-TalkTalk — Mon, 09 Sep 2024 10:30:52 GMT

Would you like to swap out the router to see if its at fault ?

Thanks

Karl.

Re: Problems with 5Ghz Wifi

langstrorth2 — Mon, 09 Sep 2024 11:03:05 GMT

I think swapping the router out would be worth trying please.

Re: Problems with 5Ghz Wifi

Karl-TalkTalk — Mon, 09 Sep 2024 11:11:59 GMT

A router is on the way.

Thanks

Karl.

Re: Problems with 5Ghz Wifi

langstrorth2 — Tue, 10 Sep 2024 09:59:07 GMT

Many thanks

Graham

Re: Problems with 5Ghz Wifi

Karl-TalkTalk — Tue, 10 Sep 2024 09:59:47 GMT

No Problem 🙂

Karl

Re: Problems with 5Ghz Wifi

Anonymous — Thu, 12 Sep 2024 07:53:12 GMT

Morning Graham,

Just checking back in to see how you're getting on and if the replacement router has arrived?

Thanks

Michelle

Re: Problems with 5Ghz Wifi

langstrorth2 — Thu, 12 Sep 2024 11:47:22 GMT

Received thank you (very quickly). I'm going to swap it out later today to try the new one.

Re: Problems with 5Ghz Wifi

Anonymous — Thu, 12 Sep 2024 11:48:53 GMT

Thanks for the update and we'll check back in with you tomorrow to see how you're getting on.

Michelle 🙂

Re: Problems with 5Ghz Wifi

Debbie-TalkTalk — Mon, 16 Sep 2024 05:32:50 GMT

Morning @langstrorth2

How are you getting on?

Re: Problems with 5Ghz Wifi

langstrorth2 — Wed, 18 Sep 2024 10:09:47 GMT

So far so good. I've got the new router up and running - and using a combined 2.4 and 5Ghz SSID, and so far it seems to be OK.

Re: Problems with 5Ghz Wifi

Karl-TalkTalk — Wed, 18 Sep 2024 10:10:13 GMT

That does sound promising 🙂

Regards,

Karl.