topic Migrated from Shell - Router no longer shows on some devices in Broadband https://community.talktalk.co.uk/t5/Broadband/Migrated-from-Shell-Router-no-longer-shows-on-some-devices/m-p/3064652#M870429 <P>Everything seemed to be fine initially, then after the internet dropped out for an evening my router is no longer visible on my TV or daughter's PC. I feel like the shell router has been updated. I've been unable to get customer services to help me, they forward me to a 'dedicated team' and then nothing. Any ideas?</P> Tue, 17 Sep 2024 18:43:10 GMT Derbydodds 2024-09-17T18:43:10Z Migrated from Shell - Router no longer shows on some devices https://community.talktalk.co.uk/t5/Broadband/Migrated-from-Shell-Router-no-longer-shows-on-some-devices/m-p/3064652#M870429 <P>Everything seemed to be fine initially, then after the internet dropped out for an evening my router is no longer visible on my TV or daughter's PC. I feel like the shell router has been updated. I've been unable to get customer services to help me, they forward me to a 'dedicated team' and then nothing. Any ideas?</P> Tue, 17 Sep 2024 18:43:10 GMT https://community.talktalk.co.uk/t5/Broadband/Migrated-from-Shell-Router-no-longer-shows-on-some-devices/m-p/3064652#M870429 Derbydodds 2024-09-17T18:43:10Z Re: Migrated from Shell - Router no longer shows on some devices https://community.talktalk.co.uk/t5/Broadband/Migrated-from-Shell-Router-no-longer-shows-on-some-devices/m-p/3064680#M870432 <P>You will need to speak to the Shell Migration team on the main Service Centre (0345 172 0088), as we do not have any knowledge of the Shell routers.</P> Tue, 17 Sep 2024 21:31:41 GMT https://community.talktalk.co.uk/t5/Broadband/Migrated-from-Shell-Router-no-longer-shows-on-some-devices/m-p/3064680#M870432 KeithFrench 2024-09-17T21:31:41Z