topic Cisco issues causing network issues and preventing me from working from home in Broadband

Cisco issues causing network issues and preventing me from working from home

Mariadaybi — Thu, 19 Sep 2024 16:31:19 GMT

My work IT desk advised that the latest change to Talk Talk routers meant Cisco could not connect. and they gave me a link to the forum.

Can you fix this for me please

Re: Cisco issues causing network issues and preventing me from working from home

ferguson — Thu, 19 Sep 2024 20:36:44 GMT

This is a known issue and the support team here should be able to help. They will be back online in the morning. It will help if you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. There is no need to start additional topics in the meantime.

Re: Cisco issues causing network issues and preventing me from working from home

Debbie-TalkTalk — Fri, 20 Sep 2024 05:38:29 GMT

Hi @Mariadaybi

Thanks for creating a new topic.

Please can you add your name and TalkTalk landline number to your Community Profile.

Debbie

Re: Cisco issues causing network issues and preventing me from working from home

Debbie-TalkTalk — Fri, 20 Sep 2024 06:43:10 GMT

Hi Maria

I've made a change to your router firmware, please can you retest?

Thanks

Debbie