topic Re: Claiming my £80 Gift Voucher in Broadband

Claiming my £80 Gift Voucher

Brian_R — Thu, 25 Nov 2021 14:39:41 GMT

Hi,

I signed up to TalkTalk on 5/08/2021.

I have had no word on the £80 voucher so I contacted GiftCloud who responded with

"Unfortunately, we are not the suppliers of this offer"

and to contact "vouchers@broadbandchoices.co.uk"

who just sent me a generic email pointing me to a webpage about voucher offers.

I have a screenshot of the order screen which clearly states £80 gift voucher included.

Would you be able to look into this for me.

Thanks.

Re: Claiming my £80 Gift Voucher

SocialTeamJo — Thu, 25 Nov 2021 15:05:34 GMT

Hi Brian_R,

I'm sorry you haven't received your voucher.

Did you sign up through a comparison website?

Thanks,

Re: Claiming my £80 Gift Voucher

Brian_R — Thu, 25 Nov 2021 15:33:48 GMT

Yes I did.

I think it was comparethemarket

Re: Claiming my £80 Gift Voucher

Arne-TalkTalk — Fri, 26 Nov 2021 11:12:46 GMT

Hi @Brian_R

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

Re: Claiming my £80 Gift Voucher

Arne-TalkTalk — Wed, 01 Dec 2021 11:01:09 GMT

Hi @@Brian_R

The vouchers will be issued in the next few days.

Please keep an eye on your spam/junk mail folders for an email from giftcloud.

Regards

Re: Claiming my £80 Gift Voucher

Brian_R — Thu, 09 Dec 2021 18:43:49 GMT

Just received my eGift today. Thanks for the help.

Re: Claiming my £80 Gift Voucher

Arne-TalkTalk — Mon, 13 Dec 2021 12:34:57 GMT

Happy to help.

Re: Claiming my £80 Gift Voucher

cathhobbs — Tue, 12 Apr 2022 12:46:50 GMT

I'm going through exactly the same thing right now, I'm really sick of it now, I signed up back in November last year and was promised an £80 Gift voucher and have yet to receive it, I have been in contact with TalkTalk and Gift Cloud direct and I'm being fobbed off with please wait another 30 days!! I don't want to I've been really patient and would just like my voucher please!!??

Re: Claiming my £80 Gift Voucher

ferguson — Tue, 12 Apr 2022 12:50:18 GMT

@cathhobbs If you start your own topic the support team will be happy to help.

Re: Claiming my £80 Gift Voucher

cathhobbs — Tue, 12 Apr 2022 13:04:21 GMT

Okay Thanks ALL for your replies 🙂

Re: Claiming my £80 Gift Voucher

Dollyp1066 — Fri, 20 Sep 2024 09:17:09 GMT

I am also waiting for my voucher £45 please can you advise

Re: Claiming my £80 Gift Voucher

ferguson — Fri, 20 Sep 2024 12:30:41 GMT

@Dollyp1066

You have posted on a very old and dormant thread. If you start your own topic the support team will be glad to help.