topic Re: VPN connection stopped working in Broadband

VPN connection stopped working

Juniorhubcap — Thu, 19 Sep 2024 19:10:57 GMT

From the beginning of this week my vpn connection to work has stopped working. Normal WiFi connections are working fine.

Has something changed on the router like firmware to make his happen and is there a fix?

Debbie-TalkTalk — Fri, 20 Sep 2024 05:48:30 GMT

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then make a change to your router firmware.

Thanks

Debbie

Juniorhubcap — Fri, 20 Sep 2024 12:59:17 GMT

I have added the information you have asked for to my profile

Debbie-TalkTalk — Fri, 20 Sep 2024 13:06:51 GMT

Thank you 🙂

I've made a change to your router firmware, please can you retest?

Juniorhubcap — Fri, 20 Sep 2024 16:02:25 GMT

All working again now thank you for your help

Debbie-TalkTalk — Mon, 23 Sep 2024 05:46:07 GMT

I'm so glad to hear this, thanks for letting us know,

Debbie