topic Re: workplace VPN blocked in Broadband

workplace VPN blocked

Dobby123 — Thu, 19 Sep 2024 15:43:55 GMT

I have had my current router for over a year and have been working at home all that time but on Monday it stopped connecting and still won't. I have connected through the VPN using another network and it works fine. My ICT department has tried to resolve but state is TalkTalk must be blocking it.

Please could this be looked into as I need to be able to work from home.

Thank you

Re: workplace VPN blocked

Debbie-TalkTalk — Fri, 20 Sep 2024 05:49:45 GMT

Hi @Dobby123

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

Re: workplace VPN blocked

Dobby123 — Sat, 21 Sep 2024 21:04:46 GMT

All done, thank you

Re: workplace VPN blocked

Debbie-TalkTalk — Mon, 23 Sep 2024 06:17:19 GMT

Hi @Dobby123

Thank you for updating your Community Profile.

I've made a change to your router firmware, please can you retest?

Re: workplace VPN blocked

Dobby123 — Mon, 23 Sep 2024 14:15:09 GMT

I have just tested VPN and it now connects. Thank you very much

Re: workplace VPN blocked

Anonymous — Tue, 24 Sep 2024 04:46:55 GMT

Good morning,

I'm glad to hear this and thanks for confirming 🙂

Michelle