topic changing engineer appointment in Broadband

changing engineer appointment

connor132 — Mon, 23 Sep 2024 11:26:10 GMT

hi i would like to change the date my appointment is please

Anonymous — Mon, 23 Sep 2024 11:28:39 GMT

Hi connor,

Is this for a fault or an installation please?

Thanks

Michelle

connor132 — Mon, 23 Sep 2024 11:32:32 GMT

its to install the wifi for the first time i just realised i will be in college on the date and time i booked

Anonymous — Mon, 23 Sep 2024 11:36:58 GMT

Hi,

Thanks for confirming. I've included a Help Guide below which has a section on how to change the date.

Thanks

Michelle

connor132 — Mon, 23 Sep 2024 11:39:16 GMT

does an engineer need to come or can i not just plug it in myself the socket is right next to me because im at college monday to friday every week

Arne-TalkTalk — Mon, 23 Sep 2024 14:31:24 GMT

Hi connor132

Connect the router anyway, the engineer will only need to go to the property if there appears to be a problem when its activated at the exchange.

They will call if needed.