topic Re: Cisco AnyConnect VPN in Broadband

Cisco AnyConnect VPN

louisemckay11 — Wed, 25 Sep 2024 08:58:34 GMT

Hi,

I can't seem to get the Cisco VPN to work when I'm working from home.

Re: Cisco AnyConnect VPN

Debbie-TalkTalk — Wed, 25 Sep 2024 09:01:31 GMT

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?

Re: Cisco AnyConnect VPN

louisemckay11 — Wed, 25 Sep 2024 09:08:50 GMT

Hi,

I have updated my details to include my name and landline number.

I'm not sure what you mean by the VPN protocol? It's the CISCO Anyconnect Secure Mobility Client.

Thanks.

Re: Cisco AnyConnect VPN

Debbie-TalkTalk — Wed, 25 Sep 2024 09:35:22 GMT

Hi @louisemckay11

Thank you. I've made a change to your router firmware, please can you retest?

Re: Cisco AnyConnect VPN

StephenTheLord — Wed, 25 Sep 2024 15:06:39 GMT

Hi, am also having the same issue. My company uses Cisco AnyConnect to establish a VPN connection to their network it stopped working yesterday. I contacted support, but the agent was unable to resolve my issue. I have a Wi-Fi Hub 2 and firmaware version SG4K100202.

Any help would be greatly appreciated.

Regards

Stephen

Re: Cisco AnyConnect VPN

Debbie-TalkTalk — Thu, 26 Sep 2024 05:42:31 GMT

Hi @StephenTheLord

Apologies for this.

Please can you create your own topic on the Community, I can then take a look at this for you.

Thanks