topic Re: Cisco Secure Client does not connect in Broadband

Cisco Secure Client does not connect

Ankitha — Wed, 25 Sep 2024 14:56:21 GMT

Hi TalkTalk,

I am very disappointed with the service. I have been facing issues with my connection for the past two weeks. I am unable to use my Wi-Fi for work; when I connect to Wi-Fi, only Microsoft Teams works, but Cisco Secure Client does not connect at all. However, when I use my mobile hotspot, everything works perfectly. For the last two weeks, I have had to rely on mobile data to get my work done.

Please look into this matter urgently

contact *removed for security*

Thank you,

Ankitha

Re: Cisco Secure Client does not connect

ferguson — Wed, 25 Sep 2024 14:59:54 GMT

I have removed your personal contact details for security, you should never post information like that in public. Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) where only you and the support team can see them. They can then link your forum identity with your account and will respond as soon as they can.

Re: Cisco Secure Client does not connect

Debbie-TalkTalk — Thu, 26 Sep 2024 05:52:01 GMT

Hi @Ankitha

Please can you add your TalkTalk landline number and name to your Community Profile, we can then take a look at this for you. (Please don't post any personal information on this thread, please only add this to your profile)

Thanks