topic Re: WORKING FROM HOME in Broadband

WORKING FROM HOME

Briando — Tue, 24 Sep 2024 12:39:40 GMT

My internet is working at home my mobile phone. however when i go to connect to my work laptop. it has stopped working saying it cant connect to the VPN. failed to connect. can you help?

Re: WORKING FROM HOME

Debbie-TalkTalk — Tue, 24 Sep 2024 12:42:23 GMT

Hi @Briando

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?

Re: WORKING FROM HOME

Debbie-TalkTalk — Fri, 27 Sep 2024 06:09:47 GMT

Hi @Briando

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?

Re: WORKING FROM HOME

Briando — Wed, 09 Oct 2024 13:41:13 GMT

connected to ***************************

Re: WORKING FROM HOME

Karl-TalkTalk — Wed, 09 Oct 2024 13:42:04 GMT

I've removed the connection info from your post for your security.

I'll post on your other thread now.

Thanks

Karl.