topic Re: VPN Anyconnect stopped working in Broadband

VPN Anyconnect stopped working

Lomasj — Sat, 28 Sep 2024 12:03:57 GMT

I'm having an issue with my Anyconnect VPN it has stopped working. I can connect to the Internet but not the VPN have been trying to sort this out since Tuesday and still no further forward ! Any help greatly appreciated

Re: VPN Anyconnect stopped working

Gliwmaeden2 — Sat, 28 Sep 2024 12:38:27 GMT

Staff may roll back the current firmware, @Lomasj, but are not on the forum till after the weekend.

Make sure that your profile information is complete for them to identify your account.

Add your Talktalk phone number or account number by going via your avatar; settings; drop down menu.....Personal Information. SAVE CHANGES.

Re: VPN Anyconnect stopped working

Anonymous — Mon, 30 Sep 2024 05:12:07 GMT

Morning,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle