topic Broadband extender in Broadband

Broadband extender

Shirley88 — Tue, 01 Oct 2024 14:13:45 GMT

We have a very poor signal at the back of the house. I have phoned the loyalty team who offered me an extender for £30 but no details of what it was. Will it be the Sagemon Fast 266 and any views on if it works before I buy? Is there a better solution? Thanks for any advice.

Re: Broadband extender

KeithFrench — Tue, 01 Oct 2024 14:21:18 GMT

The F266 is very good, but it will only work with the Sagemcom FAST5364 or 5464. If you have an eero, you will need another of the same model number. Which make/model of router do you have currently?

Re: Broadband extender

Shirley88 — Tue, 01 Oct 2024 14:24:43 GMT

Fast5364

Re: Broadband extender

KeithFrench — Tue, 01 Oct 2024 14:33:31 GMT

I will ask TalkTalk for you, please wait for their comments, which may not be until tomorrow, depending on how busy they are.

Re: Broadband extender

Shirley88 — Tue, 01 Oct 2024 14:35:02 GMT

Thanks

Re: Broadband extender

Karl-TalkTalk — Tue, 01 Oct 2024 14:39:09 GMT

Hi @Shirley88

I'll get a Wi-Fi booster out to you and see if this helps.

Thanks

Karl.

Re: Broadband extender

KeithFrench — Tue, 01 Oct 2024 15:05:55 GMT

Hi @Shirley88

When you receive your booster, please do nothing with it until you have read my sticky at the top of this board about some special considerations, that the setup guide does not cover:-

https://community.talktalk.co.uk/t5/Broadband/Very-Important-V2-Sagemcom-FAST266-Wi-Fi-Booster/m-p/3058239#M869159

Any problems with your F266, please let me know.

Re: Broadband extender

Shirley88 — Thu, 03 Oct 2024 18:49:20 GMT

I got the booster today and set up after doing the checks on version etc. All appears to be working. Thanks for you help.

Re: Broadband extender

Anonymous — Fri, 04 Oct 2024 05:46:12 GMT

Good morning,

I'm really glad to hear this and thanks for confirming 🙂

Thanks

Michelle