topic Re: Router in Broadband

Router

Dusty11 — Fri, 04 Oct 2024 11:02:49 GMT

I think I need a new router box as I am losing the broadband on my laptop, television and Alexa on a regular basis. I have had this router for approximately 25 years and I feel it is past its' best as there are more up to date and technologically advanced routers now.

It is awkward to be in the middle of laptop work or television viewing and the signal is lost and sitting waiting for it to reconnect.

Do you agree a new router is the answer to the problem.

Kind regards Maureen

Re: Router

Divsec — Fri, 04 Oct 2024 11:08:29 GMT

Hi @Dusty11 you might just be right 😊. Your post has been escalated and you should hear soon.

Good luck

Re: Router

Karl-TalkTalk — Fri, 04 Oct 2024 11:13:58 GMT

Hi @Dusty11

If you can give us a call on 0345 172 0088 and ask to speak to the shell migrations team, they can get one out to you.

Thanks

Karl.