topic Re: Cisco AnyConnect VPN no longer working in Broadband

Cisco AnyConnect VPN no longer working

TheFloof — Thu, 03 Oct 2024 16:29:06 GMT

Over a week now the Cisco AnyConnect VPN hasn't been working for me (there haven't been any issues for the past 3 years, it just started over a week ago). IT Support at work advised to contact TalkTalk as there seem to be some issues from the provider side. Please advise on how to proceed, thank you.

Re: Cisco AnyConnect VPN no longer working

Debbie-TalkTalk — Fri, 04 Oct 2024 05:38:24 GMT

Hi @TheFloof

Apologies for this.

I've asked our Devices Team to make a change to your router firmware and I will post back on this thread to confirm once this has been completed.

Thanks

Debbie

Re: Cisco AnyConnect VPN no longer working

Debbie-TalkTalk — Fri, 04 Oct 2024 08:22:53 GMT

Hi @TheFloof

We've made a change to your router firmware, please can you retest?

Re: Cisco AnyConnect VPN no longer working

TheFloof — Sat, 05 Oct 2024 20:25:51 GMT

I tried connecting again and now everything works fine. Thank you very much for your help!

Re: Cisco AnyConnect VPN no longer working

Debbie-TalkTalk — Mon, 07 Oct 2024 05:48:28 GMT

Hi @TheFloof

I'm so glad to hear this, thanks for letting me know 🙂

Debbie