topic Re: Contract finished, return bag not received in Broadband

Contract finished, return bag not received

charlottecain_86 — Thu, 03 Oct 2024 21:09:13 GMT

My contract has now finished and I have not received a returns bag. Could one be sent to my home address please

Re: Contract finished, return bag not received

Gliwmaeden2 — Thu, 03 Oct 2024 22:05:52 GMT

@charlottecain_86, have you actually left?

Contract ending simply means that the minimum term has ended. Bills will continue to roll in at full price (you should have received an email about your options).

For staff to identify your account, please complete your community forum profile details. Go via your avatar; settings; drop down menu....complete Personal Information. Scroll down to find the button to SAVE CHANGES.

If you have indeed left, they'll send a returns bag to the address associated with the account.

Re: Contract finished, return bag not received

charlottecain_86 — Sun, 06 Oct 2024 03:04:30 GMT

Hello,

I have left TalkTalk as my contract ran out. I have updated my details on the forum and require a returns bag

Thanks

Re: Contract finished, return bag not received

Arne-TalkTalk — Mon, 07 Oct 2024 13:24:36 GMT

Hi charlottecain_86

I will request a returns bag to be sent ASAP.

Regards