topic NordVPN NordLynx Protocol suddenly not working in Broadband

NordVPN NordLynx Protocol suddenly not working

GeoffCole21 — Sun, 06 Oct 2024 20:05:44 GMT

The NordVPN NordLynx Protocol suddenly not working through my TalkTalk router.

This would seem to be a router / broadband service issue as happens on all windows machines connected through the NordVPN client.

Could there be some network change that has made it suddenly stop.

If I change protocol to OPEN VPN(TCP) this allows connection.

However this does not then allow Nord Web Protection to work - and is potentially slower.

Thanks, Geoff...

Re: NordVPN NordLynx Protocol suddenly not working

KeithFrench — Sun, 06 Oct 2024 21:16:31 GMT

I assume this is when the VPN client tries to use an IKEv2/IPSec VPN protocol, if so there is a fix.

Re: NordVPN NordLynx Protocol suddenly not working

Anonymous — Mon, 07 Oct 2024 07:03:19 GMT

Hi Geoff,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: NordVPN NordLynx Protocol suddenly not working

GeoffCole21 — Mon, 07 Oct 2024 17:50:36 GMT

I have updated my community profile.

Re: NordVPN NordLynx Protocol suddenly not working

Chris-TalkTalk — Tue, 08 Oct 2024 06:26:13 GMT

Hi Geoff,

Thanks for updating your profile. Could you PM me the serial number of your router please

Thanks

Chris

Re: NordVPN NordLynx Protocol suddenly not working

Chris-TalkTalk — Wed, 09 Oct 2024 08:52:56 GMT

Hi Geoff,

I've replied to your PM

Chris