topic Re: Internet in Broadband

Internet

Sandy772 — Wed, 02 Oct 2024 07:52:00 GMT

Internet light not lit on router/but internet working. Do i ignore it.? Also keep saying i have a fault on phone now but that seems ok.

Re: Internet

Debbie-TalkTalk — Wed, 02 Oct 2024 07:57:12 GMT

Hi @Sandy772

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Internet

Sandy772 — Wed, 02 Oct 2024 08:07:09 GMT

REMOVED

Re: Internet

Debbie-TalkTalk — Wed, 02 Oct 2024 08:08:40 GMT

Hi @Sandy772

I have edited your post to remove your details, please can you only add this in your Community Profile.

If you click on your Community Username - manage users settings - personal information, you can then add the information there. Please click the save changes button after you have entered your details.

Thanks

Re: Internet

Debbie-TalkTalk — Fri, 04 Oct 2024 06:53:41 GMT

Hi @Sandy772

Apologies for the delay and thanks for updating your Community Profile.

I've completed a line test which hasn't detected any faults. Would you like me to send a replacement router for testing?

Re: Internet

Anonymous — Tue, 08 Oct 2024 06:02:40 GMT

Hi Sandy,

Do you still need assistance with this?

Thanks

Michelle

Re: Internet

Debbie-TalkTalk — Fri, 11 Oct 2024 07:14:17 GMT

Hi @Sandy772

Would you like me to send a replacement router?