topic Re: Openreach in Broadband

Openreach

hatos13 — Mon, 07 Oct 2024 07:38:48 GMT

Openreach visited some 10 days ago & found a fault under the pavement. They were going to snd somebody to dig it up but nobody has appeared.

It seems to me to be a very similar fault that we had last year. Can anybody contact Openreach to find out what is happenning?

Many Thanks

Divsec — Mon, 07 Oct 2024 07:49:43 GMT

Hi @hatos13 your post has been escalated and you should hear soon.

Chris-TalkTalk — Mon, 07 Oct 2024 08:06:21 GMT

Hi hatos13,

I'm sorry this is taking so long. It's currently in hand with Openreach and dig work is due to commence. I'll check for further updates later

Chris

hatos13 — Mon, 07 Oct 2024 17:28:04 GMT

Thank you

Chris-TalkTalk — Tue, 08 Oct 2024 05:15:58 GMT

Hi hatos13,

There was an update yesterday just confirming that the dig work is required, did anyone contact you from Openreach?

Chris

hatos13 — Tue, 08 Oct 2024 06:02:01 GMT

Thanks for letting me know. However, nobody has yet been in touch from Openreach

Chris-TalkTalk — Tue, 08 Oct 2024 06:07:09 GMT

OK thanks, I'll check for further updates later

Chris

Chris-TalkTalk — Tue, 08 Oct 2024 12:19:45 GMT

Nothing further yet, still showing awaiting the dig work

Chris