https://community.talktalk.co.uk/t5/Broadband/No-internet-for-6-days-Complained-but-still-charged-full-amount/m-p/3070120#M872059 <P>Hi 1948-2024</P> <P>&nbsp;</P> <P>If auto compensation is applicable it will be applied 30 days after the fault was fixed,&nbsp;</P> <P>&nbsp;</P> <P>What date was the fault logged?</P> Wed, 09 Oct 2024 13:54:43 GMT Arne-TalkTalk 2024-10-09T13:54:43Z https://community.talktalk.co.uk/t5/Broadband/No-internet-for-6-days-Complained-but-still-charged-full-amount/m-p/3069984#M872030 <P>I had no internet for 6 days. Reported this and got the stock brush off. "An engineer will have a look in 3 days ". Kept reporting this and finally on day 6 it was fixed. Then I was billed for the whole amount. I have emailed several times but no answer just the usual automated response. How can I get through to talk talk for them to sort this.&nbsp;</P> Wed, 09 Oct 2024 08:06:40 GMT https://community.talktalk.co.uk/t5/Broadband/No-internet-for-6-days-Complained-but-still-charged-full-amount/m-p/3069984#M872030 1948-2024 2024-10-09T08:06:40Z https://community.talktalk.co.uk/t5/Broadband/No-internet-for-6-days-Complained-but-still-charged-full-amount/m-p/3070120#M872059 <P>Hi 1948-2024</P> <P>&nbsp;</P> <P>If auto compensation is applicable it will be applied 30 days after the fault was fixed,&nbsp;</P> <P>&nbsp;</P> <P>What date was the fault logged?</P> Wed, 09 Oct 2024 13:54:43 GMT https://community.talktalk.co.uk/t5/Broadband/No-internet-for-6-days-Complained-but-still-charged-full-amount/m-p/3070120#M872059 Arne-TalkTalk 2024-10-09T13:54:43Z