topic Re: Cisco AnyConnect VPN does not work anymore in Broadband

Cisco AnyConnect VPN does not work anymore

Tanjusha — Thu, 10 Oct 2024 10:14:55 GMT

Hello,

I have the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. The IT department of the organisation I work for has excluded any other reasons for this issue and told me the problem has to do with TalkTalk. Please fix this problem as soon as possible.

Many thanks

Re: Cisco AnyConnect VPN does not work anymore

Karl-TalkTalk — Thu, 10 Oct 2024 10:20:05 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Cisco AnyConnect VPN does not work anymore

Tanjusha — Thu, 10 Oct 2024 10:28:02 GMT

Profile updated.

Re: Cisco AnyConnect VPN does not work anymore

Karl-TalkTalk — Thu, 10 Oct 2024 10:38:04 GMT

Rolled back your firmware, and this will allow the VPN to connect.

Thanks

Karl.

Re: Cisco AnyConnect VPN does not work anymore

Karl-TalkTalk — Thu, 10 Oct 2024 10:38:12 GMT

I've sent you a PM with a short survey to rate your interaction with our Community today.

Thanks

Karl.