topic Re: Unable to connect to work Cisco anyconnect VPN in Broadband

Unable to connect to work Cisco anyconnect VPN

bpankhurst — Mon, 14 Oct 2024 09:42:36 GMT

Been unable to connect for 3 weeks. I can connect when using mobile data, similarly when using TalkTalk wifi round another house I can connect fine.

any help would be greatly appreciated as I currently can’t work from home!

Re: Unable to connect to work Cisco anyconnect VPN

Karl-TalkTalk — Mon, 14 Oct 2024 09:52:03 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Unable to connect to work Cisco anyconnect VPN

bpankhurst — Mon, 14 Oct 2024 11:33:20 GMT

Done, thanks!

Re: Unable to connect to work Cisco anyconnect VPN

Karl-TalkTalk — Mon, 14 Oct 2024 12:21:13 GMT

I've rolled back the firmware for you. Give the VPN a test and let me know if its working now.

Thanks

Karl.

Re: Unable to connect to work Cisco anyconnect VPN

bpankhurst — Mon, 14 Oct 2024 12:44:29 GMT

Yes, amazing thanks!

Re: Unable to connect to work Cisco anyconnect VPN

Karl-TalkTalk — Mon, 14 Oct 2024 12:49:49 GMT

You're Welcome 🙂

Regards

Karl