topic Re: WiFi extender in Broadband

WiFi extender

ASHBOOVIC — Tue, 15 Oct 2024 14:25:05 GMT

WiFi extender wont connect any solution

Re: WiFi extender

Chris-TalkTalk — Tue, 15 Oct 2024 14:28:14 GMT

Hi ASHBOOVIC,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: WiFi extender

ASHBOOVIC — Tue, 15 Oct 2024 16:45:18 GMT

Done

Re: WiFi extender

Chris-TalkTalk — Wed, 16 Oct 2024 07:08:20 GMT

Thanks but could you add your TalkTalk home telephone number or account number too, so that we can locate you on our systems

Chris

Re: WiFi extender

KeithFrench — Wed, 16 Oct 2024 12:19:57 GMT

Which make/model of router & extender do you have?

Re: WiFi extender

ASHBOOVIC — Wed, 16 Oct 2024 12:23:02 GMT

Done

Re: WiFi extender

Chris-TalkTalk — Wed, 16 Oct 2024 12:45:55 GMT

Thanks. Could you answer Keith's question. Has the extender worked in the past?

Chris

Re: WiFi extender

ASHBOOVIC — Wed, 16 Oct 2024 13:39:32 GMT

Had it 6mth but only set it up yesterday connect for 5 min then stopped.tried fault finding IE reset unplugging..no joy ..the WiFi extender just shows a flashing red light

Re: WiFi extender

Chris-TalkTalk — Wed, 16 Oct 2024 13:51:31 GMT

Thanks, which router do you have?

Chris

Re: WiFi extender

KeithFrench — Wed, 16 Oct 2024 14:00:31 GMT

Hi @ASHBOOVIC

If you have the Sagemcom FAST 5364 or 5464 router & the Version 2 266 WiFi booster/extender, have you seen my sticky on this subject:-

https://community.talktalk.co.uk/t5/Broadband/Very-Important-V2-Sagemcom-FAST266-Wi-Fi-Booster/m-p/3058239#M869159

Is it the same router, but with the older version 1 of the 266, which sounds more likely, if you have had it for six months?

If you have the eero, are you making this into a mesh network with a second one of the same model?

If it is some other combination, it is essential to know what it is exactly.

Re: WiFi extender

ASHBOOVIC — Wed, 16 Oct 2024 15:11:06 GMT

this is the one I have

Re: WiFi extender

KeithFrench — Wed, 16 Oct 2024 15:13:13 GMT

Hi @ASHBOOVIC

That model was discontinued a while ago. Which router do you have, so that I can recommend the best alternative?

Re: WiFi extender

ASHBOOVIC — Wed, 16 Oct 2024 18:04:28 GMT

this one

Re: WiFi extender

KeithFrench — Wed, 16 Oct 2024 19:11:25 GMT

That could be one of three, a Huawei and two Sagemcoms. Please look at the label behind the pull up panel

Re: WiFi extender

Anonymous — Fri, 18 Oct 2024 06:17:31 GMT

Morning,

How are you getting on?

Thanks

Michelle