topic Unable to view bill via Firefox in Broadband

Unable to view bill via Firefox

TonyHoward — Thu, 17 Oct 2024 10:09:41 GMT

For some months now I have been unable to view my bill via my browser Mozilla Firefox. It just hangs when trying to load. I am able to access it via Google Chrome.

Could you please investigate

Tony

Re: Unable to view bill via Firefox

KeithFrench — Thu, 17 Oct 2024 10:32:29 GMT

Do you restrict the cookie usage, not restricting seems to help with all TalkTalk sites. Plus make sure that you do not disable pop ups or use an ad blocker on MyAccount.

Re: Unable to view bill via Firefox

Anonymous — Thu, 17 Oct 2024 12:07:00 GMT

Hi Tony,

How are you getting on?

Thanks

Michelle