topic Received new updated Talk talk router to replace very old Post office router. in Broadband

Received new updated Talk talk router to replace very old Post office router.

ayamonte1 — Thu, 17 Oct 2024 15:04:52 GMT

Received new talk talk router to upgrade very old post office router. New router connects white light etc but no broad band? Re checked all cables etc … all ok still not working? Re set router after waited 20 mins still not working despite white light indicator on?
revert back to very old router broadband connects ?
is new router faulty?

Re: Received new updated Talk talk router to replace very old Post office router.

Karl-TalkTalk — Thu, 17 Oct 2024 15:08:54 GMT

Have you put your broadband username and password in the new router ?

Thanks

Karl.

Re: Received new updated Talk talk router to replace very old Post office router.

fr8ys — Thu, 17 Oct 2024 15:16:47 GMT

Is this on wired or WiFi connection or both?

If just WiFi, as @Karl-TalkTalk has said the username and password are different to your old router and you will find these on the back of the router.

Be sure to select the WiFi password, the other is to access the router home page on your pc. It's here you can change your ID and password to match your old one if you wish.

Re: Received new updated Talk talk router to replace very old Post office router.

fr8ys — Thu, 17 Oct 2024 15:28:03 GMT

By the way I've assumed you don't have an Eero, with the advice given.

Re: Received new updated Talk talk router to replace very old Post office router.

Karl-TalkTalk — Fri, 18 Oct 2024 06:11:06 GMT

Hi @ayamonte1

Did you manage to get connected, is all ok now ?

Thanks

Karl.