topic Re: Want to check broadband issues in Bucks. We have no service atm. in Broadband

Want to check broadband issues in Bucks. We have no service atm.

essyjay — Mon, 14 Oct 2024 17:58:48 GMT

It says the Arkwright exchange is down but that is in Nottingham, would it be affecting the broadband services in Buckinghamshire too? I am near Amersham.

Re: Want to check broadband issues in Bucks. We have no service atm.

ferguson — Mon, 14 Oct 2024 18:17:45 GMT

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Want to check broadband issues in Bucks. We have no service atm.

Anonymous — Tue, 15 Oct 2024 05:49:33 GMT

Morning,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Want to check broadband issues in Bucks. We have no service atm.

Anonymous — Fri, 18 Oct 2024 06:46:18 GMT

Hi @essyjay

Is your connection now working ok?

Thanks

Michelle

Re: Want to check broadband issues in Bucks. We have no service atm.

essyjay — Fri, 18 Oct 2024 08:42:45 GMT

Hi Michelle,

Many thanks, yes we are up and working again. It was a fault our end and engineer came to fix it. Thank you for your support.

Re: Want to check broadband issues in Bucks. We have no service atm.

Anonymous — Fri, 18 Oct 2024 08:44:54 GMT

Good morning,

I'm glad to hear this 🙂

Thanks

Michelle 🙂