topic Re: Router - no lights in Broadband

Router - no lights

rolando — Wed, 23 Oct 2024 19:49:07 GMT

WiFi has just gone down, I have tried to reset the router but there are no lights on . Tried switching it on and off, unplugged it plugged it back in, and checked the circuit hadn't tripped. I have an old one in the loft I can try tomorrow as temporary measure. Are you able to replace it please.

Thanks

Re: Router - no lights

Debbie-TalkTalk — Thu, 24 Oct 2024 06:30:04 GMT

Hi @rolando

I'm sorry to hear this.

I've ordered the router for you, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: Router - no lights

Karl-TalkTalk — Fri, 25 Oct 2024 07:55:27 GMT

Hi @rolando

Your router is on the way, I've sent you a PM with the tracking info.

Thanks

Karl.

Re: Router - no lights

Karl-TalkTalk — Mon, 28 Oct 2024 09:02:31 GMT

Hi rolando,

I'm showing the router delivered, has this resolved the issue for you.

Thanks

Karl.

Re: Router - no lights

rolando — Mon, 28 Oct 2024 09:34:11 GMT

Hi, yes all good, thanks for your speedy response.

Re: Router - no lights

Karl-TalkTalk — Mon, 28 Oct 2024 09:36:40 GMT

You're Welcome.

I'll also send you a quick survey via PM.

Regards

Karl