topic Wifi going down. in Broadband

Wifi going down.

njels — Wed, 30 Oct 2024 20:59:05 GMT

Every time I have to unplug my wifi from the back, which I do properly, it doesn’t turn back on. This last week i’ve rearranged my living room twice and had to unplug the router twice and it has taken 8 hours to come back on. Does anyone know why? I try all fixes on the website and on other forums etc but nothing works, I just have to factory reset it each time and after the 10th or so time of asking (including waiting in between it) it will work, does anyone have a fix as it’s just happened again.

Re: Wifi going down.

njels — Wed, 30 Oct 2024 20:59:40 GMT

I’d also like to add so people know, it just flashes orange, rapidly, then it slows and repeats the action.

Re: Wifi going down.

Karl-TalkTalk — Thu, 31 Oct 2024 08:04:37 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl