topic Re: Poor service at the end of the week especially Friday to Sunday when I have no broadband for ho in Broadband

Poor service at the end of the week especially Friday to Sunday when I have no broadband for hours

john114 — Thu, 07 Nov 2024 21:05:20 GMT

Poor service at the end of the week especially Friday to Sunday when I have no broadband for hours

Re: Poor service at the end of the week especially Friday to Sunday when I have no broadband for ho

Gliwmaeden2 — Thu, 07 Nov 2024 21:17:45 GMT

Make sure that you have completed your community forum profile details, @john114.

Go via your avatar; settings; drop down menu...Personal Information. Scroll down to find the button for SAVE CHANGES.

Staff need this information to identify your account. They'll reply during the day.

Re: Poor service at the end of the week especially Friday to Sunday when I have no broadband for ...

Chris-TalkTalk — Fri, 08 Nov 2024 07:28:50 GMT

Hi john114,

Can you please complete your community profile as Gliwmaeden2 has requested and we'll be happy to help

Thanks

Chris

Re: Poor service at the end of the week especially Friday to Sunday when I have no broadband for ...

Anonymous — Mon, 11 Nov 2024 13:13:19 GMT

Afternoon john,

How are you getting on? Do you still need assistance with this? Could you log into your My Account please to check your HomeSafe/Kidsafe settings, particulary Homework Time?

Thanks

Michelle