topic Cancelling in Broadband

Cancelling

mophedben — Sun, 10 Nov 2024 12:13:10 GMT

Hello, my home telephone and broadband contract (transferred from Shell broadband) is due to end on the 16 January 2025. I would like all services (and billing) from talktalk to cease on this end of current contract date, what steps do I need to take in the interim to ensure my service is terminated and account closed?

Re: Cancelling

ferguson — Sun, 10 Nov 2024 12:39:31 GMT

Have a look at the help article here:

https://community.talktalk.co.uk/t5/Broadband/Cancelling/m-p/3075852

Re: Cancelling

Arne-TalkTalk — Mon, 11 Nov 2024 10:02:52 GMT

Hi mophedben

Call the loyalty team on 03451720088. They will be able to assist you with this

Sorry for any inconvenience caused