topic Re: Home Broadband in Broadband

Home Broadband

Lucybabe2830 — Wed, 13 Nov 2024 16:29:15 GMT

I live in postcode BT71 4NE and my broadband has been down from yesterday 12/11/24 can you please tell me what is happening

Re: Home Broadband

Gliwmaeden2 — Wed, 13 Nov 2024 18:13:46 GMT

Planned maintenance or outages will be listed here, @Lucybabe2830:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

For staff attention, please go via your avatar; settings; drop down menu. Complete Personal Information. SAVE CHANGES.

You'll get a response during the day (Monday to Friday).

Re: Home Broadband

Karl-TalkTalk — Thu, 14 Nov 2024 07:14:31 GMT

Hi @Lucybabe2830

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Home Broadband

Anonymous — Fri, 15 Nov 2024 07:54:27 GMT

Morning Lucy,

Do you still need assistance with this?

Thanks

Michelle