topic Moving home in Broadband

Moving home

SoldierleeRGJ — Fri, 15 Nov 2024 13:09:18 GMT

Dear EE, I have recently moved into temporary accommodation and have unplugged my Wi-Fi for obvious reasons. Can you please freeze my account as I don’t know my new address yet.
Yours sincerely

Lee Tucker

Re: Moving home

fr8ys — Fri, 15 Nov 2024 14:15:55 GMT

This is TalkTalk not EE.

Is your account with TalkTalk?

To discuss your service for what you require, which I don't think is possible, you need to phone and speak to the Loyalty Department.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: Moving home

Arne-TalkTalk — Tue, 19 Nov 2024 10:28:23 GMT

Hi SoldierleeRGJ

You do have a TalkTalk account that is out of contract, we have a facility to freeze accounts, so you will need to contact the loyalty team (03451720088 ) to cancel the line, or it will continue to bill.

Regards