topic Re: How to order a returns bag for router and tv box in Broadband

How to order a returns bag for router and tv box

MCArke — Sat, 16 Nov 2024 11:03:38 GMT

How to order a returns bag for router and tv box?

Re: How to order a returns bag for router and tv box

Gliwmaeden2 — Sat, 16 Nov 2024 11:15:42 GMT

Staff can easily send you one (after the weekend, @MCArke) if you complete your community forum profile details fully.

Go via your avatar; settings; drop down menu.... Personal Information. SAVE CHANGES.

Re: How to order a returns bag for router and tv box

BluePlasticBag — Sun, 17 Nov 2024 05:14:20 GMT

Thanks! I need to do the same.

Re: How to order a returns bag for router and tv box

BluePlasticBag — Sun, 17 Nov 2024 05:20:47 GMT

That’s now done - TalkTalk staff, please send me a returns bag ASAP thanks

Re: How to order a returns bag for router and tv box

Gliwmaeden2 — Sun, 17 Nov 2024 08:19:23 GMT

No, @BluePlasticBag.

Please start your own thread.

Return to the message board and click on start a topic.

This is @MCArke's thread and you need to steer clear of it while they haven't had a chance to respond themselves and won't get a response anyway till after the weekend.

Staff only reply to the original poster for help issues to do with a specific account.

Re: How to order a returns bag for router and tv box

BluePlasticBag — Sun, 17 Nov 2024 21:06:49 GMT

Noted and thanks!

Re: How to order a returns bag for router and tv box

Chris-TalkTalk — Mon, 18 Nov 2024 07:09:13 GMT

Hi MCArke,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: How to order a returns bag for router and tv box

MCArke — Mon, 18 Nov 2024 20:35:30 GMT

Hi Chris, I've now updated my profile, Cheers, Mike

Re: How to order a returns bag for router and tv box

MCArke — Sun, 24 Nov 2024 15:29:27 GMT

Hi, I've now added my details, can a blue returns bag please be sent out, thanks, Mike

Re: How to order a returns bag for router and tv box

Gliwmaeden2 — Sun, 24 Nov 2024 15:45:56 GMT

I'll re-escalate this for you, @MCArke.

I think it's likely to be brown or black rather than blue!

Staff should pick up this thread again tomorrow.

Re: How to order a returns bag for router and tv box

Chris-TalkTalk — Mon, 25 Nov 2024 08:07:16 GMT

Hi MCArke,

I've ordered a returns bag, it should be with you within 5 working days

Chris