topic Re: Internet not working in Broadband

Internet not working

Gregorfbell — Fri, 15 Nov 2024 19:59:28 GMT

My internet isn’t working. Please fix it asap!!

Re: Internet not working

Gliwmaeden2 — Fri, 15 Nov 2024 20:53:25 GMT

You'd better try to reach Talktalk by phone / Chat over the weekend, @Gregorfbell.

Forum staff will not be on here before Monday.

Check opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Internet not working

Gregorfbell — Fri, 15 Nov 2024 21:36:09 GMT

Just tried a live chat. Shocking experience! Two hours of my life I won’t get back and no progress made. Absolute clowns.

Re: Internet not working

Chris-TalkTalk — Mon, 18 Nov 2024 08:53:21 GMT

Hi Gregorfbell,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: Internet not working

Anonymous — Wed, 20 Nov 2024 07:45:06 GMT

Morning,

Do you still need assistance with this?

Thanks

Michelle