topic Getting the admin password in Broadband

Getting the admin password

windlesham1 — Thu, 28 Nov 2024 18:45:17 GMT

The password as admin is nowhere to be found -is that normal?

Re: Getting the admin password

ferguson — Thu, 28 Nov 2024 18:48:32 GMT

Password for what? If you are talking about a TalkTalk Hub router then you can find the password on the label behind the pull out tab at the back. The username is admin.

Re: Getting the admin password

windlesham1 — Thu, 28 Nov 2024 18:52:46 GMT

Am I supposed to peel off the label? I tried but it just tore. The password I'd like is for admin -192.168.1.1

Re: Getting the admin password

ferguson — Thu, 28 Nov 2024 20:06:48 GMT

No. It's on a label stuck on the back. Like this:

Re: Getting the admin password

Anonymous — Fri, 29 Nov 2024 06:25:01 GMT

Morning,

How are you getting on?

Thanks

Michelle

Re: Getting the admin password

windlesham1 — Fri, 29 Nov 2024 06:33:54 GMT

IF THE LABEL LOOKED LIKE THAT I WOULDN'T BE ASKING!!!!!!!!

Re: Getting the admin password

Debbie-TalkTalk — Fri, 29 Nov 2024 06:39:53 GMT

Hi @windlesham1

Do you need to log into the router admin page at the moment?

If there is no sticker with passwords on then I will need to send another router.

Re: Getting the admin password

windlesham1 — Fri, 29 Nov 2024 06:40:41 GMT

The only info on the router

Re: Getting the admin password

Debbie-TalkTalk — Fri, 29 Nov 2024 06:42:15 GMT

Hi @windlesham1

If you slide the card out, is there anything behind this?

Re: Getting the admin password

windlesham1 — Fri, 29 Nov 2024 06:42:24 GMT

See the attached picture, NOWHERE can I find the admin password - no card in the box, no other documentation and that sticker doesn't want to come off. I also scanned the QR code and that was of no use either. Thank you

Re: Getting the admin password

Debbie-TalkTalk — Fri, 29 Nov 2024 06:43:11 GMT

Hi @windlesham1

Does the card slide out?

Re: Getting the admin password

windlesham1 — Fri, 29 Nov 2024 06:48:05 GMT

IT'S A PIECE OF PLASTIC THAT SLIDES OUT -JOB DONE BUT I WAS THINKING IT WAS CARD. Nowhere is this made clear, but it seems others have managed. If you'd stated the piece of plastic with the sticker on slides out, I'd have understood. It certainly didn't look obvious. Well at least now I'm not locked out of my own router's admin. Thank you. Perhaps a simple picture might help in future, though I guess many subscribers never even wish to change the settings.

Re: Getting the admin password

Debbie-TalkTalk — Fri, 29 Nov 2024 06:57:02 GMT

Hi @windlesham1

Apologies for the confusion.

Debbie

Re: Getting the admin password

windlesham1 — Fri, 29 Nov 2024 07:02:31 GMT

I'm 71, to me, card is ........card! Although a credit card is plastic so my mistake. Anyway after so many years of duff phone line wit the occasional blazing speed we are 100% now. Thank you -the 4 hours of web chat on Sunday was worth it

Re: Getting the admin password

ferguson — Fri, 29 Nov 2024 11:17:52 GMT

@windlesham1 wrote:

IT'S A PIECE OF PLASTIC THAT SLIDES OUT -JOB DONE BUT I WAS THINKING IT WAS CARD. Nowhere is this made clear, but it seems others have managed. If you'd stated the piece of plastic with the sticker on slides out, I'd have understood. It certainly didn't look obvious. Well at least now I'm not locked out of my own router's admin. Thank you. Perhaps a simple picture might help in future, though I guess many subscribers never even wish to change the settings.

I am sorry if "label behind the pull out tab at the back" was insufficiently clear.