topic Re: My wifi works downstairs, but not working upstairs in Broadband

My wifi works downstairs, but not working upstairs

Kman079 — Mon, 02 Dec 2024 10:49:34 GMT

I have a three story house and most of the time the wifi keeps on disconnecting upstairs or become slower. Not only me, but my family members say it also. What can I do with this issue? Thank you.

Re: My wifi works downstairs, but not working upstairs

Divsec — Mon, 02 Dec 2024 11:18:54 GMT

Hi @Kman079 you don't mention which router you have nor where it is located, this will help finding a solution.

your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: My wifi works downstairs, but not working upstairs

Karl-TalkTalk — Mon, 02 Dec 2024 11:57:14 GMT

Hi @Kman079

I've sent you a PM.

Karl.