topic Iphone connection in Broadband

Iphone connection

TommySpud — Tue, 03 Dec 2024 16:46:49 GMT

My iphone has suddenly lost connection to my router, when I try to reconnect its saying incorrect password for the router. Ive put the correct password in, and its still saying incorrect. Everything else in the house, PC, ipad etc connects OK?

Re: Iphone connection

ferguson — Tue, 03 Dec 2024 17:06:48 GMT

Are you using the WiFi password rather than the router password? Is the iPhone seeing the network name OK? Try "forgetting" it and then search for it again.

Re: Iphone connection

Divsec — Tue, 03 Dec 2024 17:07:04 GMT

Hi @TommySpud have you tried restarting your phone?

Re: Iphone connection

JamesTalkTalk1318 — Tue, 03 Dec 2024 17:40:37 GMT

Mine was doing the same thing today. And then my entire internet went down since mid day. Hasn’t come back up. No internet light on the openreach modem

Re: Iphone connection

ferguson — Tue, 03 Dec 2024 18:16:55 GMT

@JamesTalkTalk1318

That sounds a wee bit different, please start your own topic if you would like help.

Re: Iphone connection

Anonymous — Wed, 04 Dec 2024 06:28:38 GMT

Morning,

Have you tried resetting the router and re-setting it back up again?

Thanks

Michelle

Re: Iphone connection

TommySpud — Wed, 04 Dec 2024 14:20:20 GMT

Thanks all - I've turned the phone off and on again, turned the router off and on again (had to wait until himself had finished watching the football!); reentered the password which Ive always used. I'm wondering if its my phone sim card as its now not picking up off the network, so I'm going to put the sim in another phone and see what happens there. Thanks for all your help, first time I've used this forum for donkey's years and so helpful all, really appreciated, and if any other thoughts come to mind I'd be grateful.

Re: Iphone connection

Debbie-TalkTalk — Thu, 05 Dec 2024 07:46:00 GMT

Hi TommySpud

Thanks for your reply.

Please let us know how you get on after testing the sim in a different phone.

Re: Iphone connection

TommySpud — Thu, 05 Dec 2024 15:58:13 GMT

I think I've fixed it - I found a little button on the side of the router WPS (??) and pressed it and it seems to work now. I think the other day when I dusted the router I might have pressed that little button by accident. Moral is - don't dust !

Thanks all

Re: Iphone connection

Chris-TalkTalk — Fri, 06 Dec 2024 06:34:40 GMT

Hi TommySpud,

Glad to hear it's working now. If you do experience any further problems please let us know

Chris