topic Re: Replacement router required in Broadband

Replacement router required

MarkH5 — Thu, 28 Nov 2024 09:08:01 GMT

My router keeps breaking down. How do I obtain a replacement?

Debbie-TalkTalk — Thu, 28 Nov 2024 09:34:05 GMT

I'm sorry to hear this.

I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

MarkH5 — Thu, 28 Nov 2024 10:31:59 GMT

Hi Debbie. Done (I think!)

Debbie-TalkTalk — Thu, 28 Nov 2024 11:00:59 GMT

Thanks for updating your Community Profile 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how you get on.

Debbie

Karl-TalkTalk — Fri, 29 Nov 2024 09:49:13 GMT

I've sent the tracking info for your router via a PM.

Thanks

Karl.

Karl-TalkTalk — Tue, 03 Dec 2024 12:39:47 GMT

Hi Mark

Have you got the new router, is all working now ?

Thanks

Karl.

MarkH5 — Tue, 03 Dec 2024 17:53:03 GMT

New router received and working OK. Thanks