topic Re: MyTvOnline + in Broadband

MyTvOnline +

Jprego — Tue, 03 Dec 2024 17:22:51 GMT

Hi...

I got a Formuler 11 and I use MyTvonline + to see some uk channels and where I got YouTube Disney, Netflix etc...

Since my last update I just got the message Please check your internet connection (1) network error...

Is my IP address banned/blocked

or locked...

Can't have access to does anymore

Thank you

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 17:32:37 GMT

Are you sure it's not just failing to connect to the router? Have you checked the network settings?

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 17:46:56 GMT

Thanks

I got the box connected to the router...

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 18:17:46 GMT

And is it all working now?

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 18:45:02 GMT

Thanks

No, still saying Please check your internet connection (1) a network error has occurred...

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 19:16:37 GMT

Well I open my router settings and the Interface Status says i got ...

ADSL WAN - Up

LAN 1 - Down

LAN 2 - Down

LAN 3 - Down

LAN 4 - Up

WLAN - Active

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 19:20:31 GMT

OK, are you connecting the box via ethernet, or wireless? Have you tried switching the router off for a full 30 minutes before restarting to reset the session?

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 19:53:29 GMT

Ethernet...

I've been doing everything Talk Talk asking to do it...Reset, change this, change that etc...

In reality looks like they blocked or locked me...must call them tomorrow to see what's going on...because I have been using this boxes 6 years now and never had issues... I just don't understand why the Interface Status says i got 3 LAN's Down...thanks

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 20:04:54 GMT

Have you actually got devices connected to each of the LAN ports? Which make/model of router do you have? It could be that which has failed.

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 20:09:02 GMT

Got the box Formuler 11 and the

Tv...

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 20:20:34 GMT

Right, so you have two devices connected by ethernet to the router, but only one LAN port is showing as up? Maybe worth checking all the connections, swapping the cable around, trying different ports on the router etc.

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 20:36:34 GMT

I've already did it...nothing shows up...trying cable on Lan 3 to tv and it's working...

I believe they think I got iptv and they blocked the lines...

I got Freeview and satellite for Portugal TV in another box, but not on Internet...a friend of mine told me it's possible that...

Re: MyTvOnline +

ferguson — Tue, 03 Dec 2024 21:13:22 GMT

Ah, maybe it is geo blocking. Are you accessing Disney+, Netflix etc. via a VPN?

Re: MyTvOnline +

Jprego — Tue, 03 Dec 2024 21:20:54 GMT

No I don't have VPN at all...

Re: MyTvOnline +

Karl-TalkTalk — Wed, 04 Dec 2024 07:15:38 GMT

Do you have the mytvonline+ app installed on an android device, and does this work when connected over Wi-Fi ?

Karl.

Re: MyTvOnline +

Jprego — Wed, 04 Dec 2024 10:38:49 GMT

I have installed yesterday on mobile and it work's on mobile but on my mobile contract Tescos...

Thanks

Re: MyTvOnline +

Karl-TalkTalk — Thu, 05 Dec 2024 08:21:34 GMT

TalkTalk are not specifically blocking any legitimate IPTV Streams, and will only block any streams that have been identified as illegal or banned by issue of a court order.

Do you have access to another router for testing or would you like to swap out the current router to see if it is at fault.

Thanks

Karl.

Re: MyTvOnline +

Jprego — Thu, 05 Dec 2024 08:32:43 GMT

Hi Karl thanks very much but there was a friend of mine I have sent the box and he manage to sorted out...was something related with the box specs, so he told me...

Everything is working now...cheers

Re: MyTvOnline +

Karl-TalkTalk — Thu, 05 Dec 2024 08:41:42 GMT

OK thanks for confirming.

Regards,

Karl.