topic Router Problem in Broadband

Router Problem

Bowler5 — Sat, 07 Dec 2024 17:17:29 GMT

Every day when I switch my PC on I find the internet download speed is very slow. The solution each day is to switch the router off and back on again. After a wait of 5 or 10 minutes the speed returns to normal. The problem may arise a second time that day when I have to repeat the process.

Re: Router Problem

Divsec — Sat, 07 Dec 2024 17:19:56 GMT

Hi @Bowler5 which router do you have?

your post has been escalated and you should hear Monday. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Router Problem

SammyLou18 — Sun, 08 Dec 2024 06:20:41 GMT

Where do you put phone number when i click on my profile its just to change profile pic. My modems been orange solid for 13 hours and i cant connect to Internet.

Re: Router Problem

Divsec — Sun, 08 Dec 2024 07:10:40 GMT

Hi @SammyLou18 please start your own thread, then we can help you.

Re: Router Problem

Debbie-TalkTalk — Mon, 09 Dec 2024 08:10:12 GMT

Hi @Bowler5

I'm sorry to hear this. Can I just check, which router do you have? (make and model)