topic Re: Can’t sign into my account in Broadband

Can’t sign into my account

jackiee1 — Fri, 11 Mar 2022 16:54:15 GMT

Can’t sign into my TalkTalk account after it logged me out the app. Apparently they don’t recognise my email even though I haven’t changed it and been with TalkTalk for YEARS. I tried re registering and apparently my details are invalid?

Re: Can’t sign into my account

ferguson — Fri, 11 Mar 2022 19:56:41 GMT

As I mentioned in your other topic, you need to complete your community profile in order for the support team here to identify your account.

Re: Can’t sign into my account

Arne-TalkTalk — Tue, 15 Mar 2022 11:33:15 GMT

Hi @jackiee1

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

Re: Can’t sign into my account

Chrissie70 — Sun, 08 Dec 2024 12:02:31 GMT

It is my email always had that one won’t let me sign in

Re: Can’t sign into my account

Ady-TalkTalk — Mon, 09 Dec 2024 08:28:55 GMT

Hi Chrissie70, please start a new topic and provide as much information as possible to help us help you.

Ady