topic Re: I need a bag to return router in Broadband

I need a bag to return router

darrylturner11 — Sun, 08 Dec 2024 21:38:29 GMT

I left and not recieved anything to send anything back

Chris-TalkTalk — Mon, 09 Dec 2024 14:40:37 GMT

Hi darrylturner11,

Can you please add your TalkTalk home telephone number or account number to your community profile and we'll arrange to send one

Chris

darrylturner11 — Tue, 10 Dec 2024 15:47:05 GMT

thats done, i think

Chris-TalkTalk — Tue, 10 Dec 2024 15:52:06 GMT

OK thanks. I've ordered a returns bag, it should be with you within 5 working days

Chris

darrylturner11 — Tue, 10 Dec 2024 15:56:23 GMT

do you know want make and and model was provided as was with shell but did not use theirs and have a few brands

Chris-TalkTalk — Tue, 10 Dec 2024 16:01:48 GMT

Sorry, I don't know, it doesn't show on our systems. If you contact you migration team they may be able to help

Chris

darrylturner11 — Tue, 10 Dec 2024 16:27:36 GMT

spoke to them and they said as it was shell dont have to do anything and keep it

thanks for your help

Chris-TalkTalk — Wed, 11 Dec 2024 07:03:55 GMT

OK, no problem

Chris