topic Re: Router configuration in Broadband

Router configuration

Fergus1 — Tue, 10 Dec 2024 11:11:52 GMT

Router is configured to use WPA/WPA2(TKIP) which is not considered secure. How to configure it to use WPA2(AES) or WPA3 security type

Re: Router configuration

KeithFrench — Tue, 10 Dec 2024 11:16:18 GMT

What make/model of router are you using?

Re: Router configuration

Chris-TalkTalk — Tue, 10 Dec 2024 14:47:07 GMT

Hi Fergus1,

How are you getting on. If you still need assistance can you please answer Keith's question

Chris

Re: Router configuration

Fergus1 — Tue, 10 Dec 2024 15:27:02 GMT

Router details

Re: Router configuration

KeithFrench — Tue, 10 Dec 2024 15:28:44 GMT

That router HG633 is too old. I will ask TalkTalk to replace it for you.

Re: Router configuration

Chris-TalkTalk — Tue, 10 Dec 2024 15:44:30 GMT

Hi Fergus1,

Can you update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then arrange to send a replacement router. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: Router configuration

Fergus1 — Tue, 10 Dec 2024 17:52:16 GMT

Profile updated

Re: Router configuration

Chris-TalkTalk — Wed, 11 Dec 2024 09:23:12 GMT

Thanks. I've ordered a replacement router, it should be with you within a couple of working days

Chris