topic contract expiring in Broadband

contract expiring

itsstewart — Tue, 10 Dec 2024 19:38:51 GMT

My contract runs out in 2 weeks. I've had an email from TT but think i'll leave as the cost is too high and I can get faster and cheaper broadband from SKY. Do I have to wait til the 2 weeks have gone before I can switch and will I have to pay a penalty if I switch beforehand?

Re: contract expiring

fr8ys — Tue, 10 Dec 2024 19:56:12 GMT

If you have less than 30 days on your contract you can give notice to leave without penalty.

Have you spoken to the Loyalty Team to discuss a new contract or upgrading?

This team hold the best deals and it's usually worth speaking with them before negotiating with an alternative supplier.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: contract expiring

Arne-TalkTalk — Mon, 16 Dec 2024 13:35:42 GMT

Hi itsstewart

Sorry that you are leaving, you can contact another supplier and ask them to request to take over the line, that will allow a seamless transfer with no loss of service.

Regards