topic Re: Contacting TalkTalk in Broadband

Contacting TalkTalk

Mary77 — Fri, 09 Feb 2024 16:01:58 GMT

Has anyone got a phone number for TalkTalk on which you can SPEAK to someone rather than a text or WhatsApp . Every number I have tried leads me down a rabbit hole

Re: Contacting TalkTalk

Gliwmaeden2 — Fri, 09 Feb 2024 16:11:44 GMT

There's a useful search engine on the forum, @Mary77, which brings up this link if you put in words like "contact" etc:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

The 03451 720088 will give options to speak to different departments. Chat sometimes won't show up properly in some browsers / settings so disable ad blockers/ enable pop ups or try another browser if in difficulty.

Opening hours for each department are listed in a link from that page.

Re: Contacting TalkTalk

KeithFrench — Fri, 09 Feb 2024 16:13:28 GMT

If you want to give some details as to what your problem is, then TalkTalk can deal with it via this forum, you can always try the Service Centre on 0345 172 0088.

Re: Contacting TalkTalk

Chris-TalkTalk — Mon, 12 Feb 2024 07:42:59 GMT

Hi Mary,

How are you getting on? If you do still need assistance we are happy to help

Chris

Re: Contacting TalkTalk

Chelseyward — Thu, 26 Sep 2024 10:39:18 GMT

My broadband is due to be turned on today but I have not received the internet box

Re: Contacting TalkTalk

KeithFrench — Thu, 26 Sep 2024 10:48:49 GMT

Hi @Chelseyward

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

Re: Contacting TalkTalk

Patriciawhitton — Tue, 22 Oct 2024 12:19:49 GMT

Hello hi are you there please

Re: Contacting TalkTalk

Gliwmaeden2 — Tue, 22 Oct 2024 12:21:48 GMT

@Patriciawhitton, you'll need to return to the message board and click start a topic.

Then explain in full what the issue is in your own thread. It will be in the queue for attention from staff.

Re: Contacting TalkTalk

go4godly — Tue, 12 Nov 2024 15:01:13 GMT

My internet is not working from yesterday onwards

Re: Contacting TalkTalk

KeithFrench — Tue, 12 Nov 2024 15:04:39 GMT

Hi @go4godly

Re: Contacting TalkTalk

Kuldip2012 — Wed, 11 Dec 2024 16:40:19 GMT

Hi My broadband,is not working from Sunday

Re: Contacting TalkTalk

Anonymous — Thu, 12 Dec 2024 06:52:57 GMT

Hi @Kuldip2012

I'm sorry to hear this. Please can you create your own topic and we can look into this for you.

Thanks

Michelle

Re: Contacting TalkTalk

Tinytoffee1 — Fri, 13 Dec 2024 15:08:11 GMT

Same, been trying since monday

Re: Contacting TalkTalk

Anonymous — Mon, 16 Dec 2024 07:40:44 GMT

Hi Tinytoffee1,

Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

Re: Contacting TalkTalk

Flossyflo — Mon, 13 Jan 2025 10:52:38 GMT

My you view box as not been working for months I reported it and it's still not working

Re: Contacting TalkTalk

Karl-TalkTalk — Mon, 13 Jan 2025 10:53:49 GMT

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

Re: Contacting TalkTalk

Talaadel — Thu, 13 Feb 2025 17:04:33 GMT

Hello good afternoon my internet is no working 10 days and I pay for my bills allways one time can you tell me please what’s going on?

Re: Contacting TalkTalk

Anonymous — Fri, 14 Feb 2025 06:19:24 GMT

Hi @Talaadel

I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.

Thanks

Michelle