https://community.talktalk.co.uk/t5/Broadband/Internet-amp-phone/m-p/3083110#M874959 <P>My elderly parents have got issues with their phone &amp; internet. The phone works if plugged directly in to the wall socket but not when the internet is connected via a splitter &amp; D-link. We’ve bought a new splitter/D-link but that’s not helping. I need an engineer to come &amp; look at it but I can’t find a number. The bots just send me rounds in circles.&nbsp;</P> Thu, 12 Dec 2024 09:28:52 GMT Ellex 2024-12-12T09:28:52Z https://community.talktalk.co.uk/t5/Broadband/Internet-amp-phone/m-p/3083110#M874959 <P>My elderly parents have got issues with their phone &amp; internet. The phone works if plugged directly in to the wall socket but not when the internet is connected via a splitter &amp; D-link. We’ve bought a new splitter/D-link but that’s not helping. I need an engineer to come &amp; look at it but I can’t find a number. The bots just send me rounds in circles.&nbsp;</P> Thu, 12 Dec 2024 09:28:52 GMT https://community.talktalk.co.uk/t5/Broadband/Internet-amp-phone/m-p/3083110#M874959 Ellex 2024-12-12T09:28:52Z https://community.talktalk.co.uk/t5/Broadband/Internet-amp-phone/m-p/3083117#M874962 <P>Good morning,</P> <P>&nbsp;</P> <P>I'm sorry to hear this. Please can you add your parents name, account number and an alternative contact number to your Community Profile please and I can arrange for our Faults Escalations Team to contact your parents directly. Please do not post any personal information on the Community.</P> <P>&nbsp;</P> <P>Can you also post back here to confirm as soon as these details have been added and I will pass this straight over.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Michelle</P> <P>&nbsp;</P> Thu, 12 Dec 2024 09:40:52 GMT https://community.talktalk.co.uk/t5/Broadband/Internet-amp-phone/m-p/3083117#M874962 Anonymous 2024-12-12T09:40:52Z