topic Broadband intermittent fault in Broadband

Broadband intermittent fault

matneale1 — Sat, 14 Dec 2024 20:13:57 GMT

My internet has been faulty since Wednesday. Maybe longer as we’ve been away for a few days.

works ok for an hour then just drops for no reason. After reboot 2-3 times might come back on but not a guarantee.
sometimes starts working on its own after I’ve given up trying. Is anyone else in Worcestershire or south midlands suffering?

Re: Broadband intermittent fault

Anonymous — Mon, 16 Dec 2024 07:07:38 GMT

Good morning,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle