topic No internet connection over a week in Broadband

No internet connection over a week

AyanHassan — Tue, 17 Dec 2024 17:09:47 GMT

I am writing to express my dissatisfaction with the ongoing service disruption I have been experiencing. I have had no connection for over a week, and as someone who works from home, this has been particularly detrimental. While I understand that other customers are facing similar issues, the lack of resolution is unacceptable, and I feel it is necessary to take further action.

Re: No internet connection over a week

KeithFrench — Tue, 17 Dec 2024 22:23:45 GMT

Are you affected by this issue, if so it is expected to be OK by tomorrow morning:-

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Re: No internet connection over a week

Chris-TalkTalk — Wed, 18 Dec 2024 09:25:16 GMT

Hi Ayan,

If you have been experiencing the disconnections with white light staying on then can you reboot your router and check to see if the problem continues

Chris